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Important for your stay

Please be sure to get in touch with our international department before your stay. Our employees will be only too happy to assist you in planning your treatment.

We will request beforehand:

  • medical results, doctor's letters and medical imaging documents – kindly submit them in English or German, if possible
  • your desired date for receiving treatment in our hospital
  • a short summary of your symptoms and expectations

On the basis of the documents that you have submitted, you will receive from us:

  • a recommendation for treatment that corresponds to your personal needs
  • an estimate of the expected overall cost

If desired, we will provide you with Russian or English speaking patient co-ordinators who will attend to you throughout your entire stay at our hospital.

Should you decide to stay at our hospital, our employees will be in touch with you and assist you with:

  • the visa application
  • airport transfer
  • interpreter service 
  • as well as any other individual desires 

you may have. 

Please note that, without exception, in-patient treatment is only possible after the cost of treatment as per the cost estimate has been paid.

After your treatment is finished, we will issue you with a corresponding final invoice.